Returns Policy
Delivery:
Fashiana will make sure that the products are delivered in perfect condition & in the quickest time possible. For items that will require separate shipping charges, we will indicate it clearly on the item detail page & during order placement.
We send the products with 3rd party logistics partners which include Delhivery, DTDC and various other courier companies.
The usual delivery time is 6-8 days from date of ordering. Shipping cost is free for all Prepaid Orders and is calculated for your order at checkout in case you want to choose 'Cash on Delivery' as the payment mode.
You can track your order here.
Cancellation:
If your order is canceled or un-delivered to your delivery location, we will refund the complete order amount including delivery charges. If you cancel part of the order, delivery charges will not be refunded.*
Return & Exchange:
We hope you love our products always, and never need to come to this page. But in an extremely rare case that you do, here is our returns policy:
- Products which are elidgible for a return, exchange or both have the same mentioned on the product page under 'Shipping Information' tab. The returns and exchange policy is of 5 days from the product is delivered, contact us within this period for the same. You can contact us via preferably by WhatsApp message or via E-Mail.
- You can opt for a size exchange or a product exchange as well in case of products which have return/exchange option.
- Returns can be requested by sharing your order details over WhatsApp or e-mail. You can raise a return query via Whatsap: +918824882940
- In case of return or exchange you need to courier us the product and share the tracking details. Upon receiving the product back and getting them checked thoroughly, we'll either initiate a refund or send the requested exchange article back.
- The address on which you need to send the product is:
Style N Fashion
1st Floor, 12, 13, Vishnu Colony
Near RIICO Kanta
Kalyanpura, Mansarovar
Jaipur-302020
Contact no. 8824882940 - Refund via your bank account/gpay/ paytm shall be initiated after receiving back the product. And the credit shall be done within 7 days of the same. In case you choose store credits as a mode of refund., we will provide a gift voucher of the same value with a lifetime validity*. COD charge of Rs.70 (if applicable to your order) will not be refunded.
- In case of discounts applied during ordering, the discount value shall also be adjusted in the refund, as applicable.
- Customized orders (if any) are strictly non-returnable and non-exchangeable.
- All products in the 399/- store are strictly non-returnable and non-exchangeable.
- Products in Plus Sizes are made to order and for final sale. They are non-returnable and non-exchangeable.
- All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact, and should not be broken or tampered with.
- In case you had purchased an item which had a free gift associated with it and you wish to return the item, please return the free gift as well.